Washington, DC 20229. Please note that it could take up to two business days for our customer support agents to respond to your question. If you believe any of your rights were violated or wish to report mistreatment at an airport or land Port of Entry in California, please contact us. It has more than 500 answers about CBP policies and procedures. This website seeks to provide timely and accurate information. Remember: When you submit, you are confirming under penalty of law that your information is correct. Should you see an error on www.cbp.gov, please review our policies and fill out an information correction form. Click to submit your form to CBP and show your receipt with your passport to the CBP agent when requested. If you are detained by CBP in secondary inspection, you have the following rights: • You have the right to contact your consulate for assistance. 512-441-9757. CBP does not solicit money or payment over the phone, Acting CBP Commissioner Miller Hosts First Virtual Meeting with Trade Advisory Committee, View the directory of all CBP accounts across Twitter, Facebook, Instagram, YouTube, LinkedIn, and Flickr. Use this interactive map to find information specific to air, sea and land entries. (5) Full refund provided for application denials (6) Immediate retrieval of ESTA Approval document with a simple email or chat request. DHS Cracks Down on Goods Produced by China’s State-Sponsored Forced Labor, CBP Indianapolis Seizes Over 10,000 Unapproved Juul Pods, AMO Transfers 4 Vessels, Helping Guatemalan Navy Bolster Capabilities, Eagle Pass CBP Officers Seize Narcotics Worth Over $1.8 Million. Official website of the Department of Homeland Security, Performance, Accountability and Financial Reports. Your receipt is valid for 4 hours. If you are outside the U.S. you must call +1-202-325-8000. Thank you for your patience. U.S. Customs & Border Protection. drugs or contraband in your vehicle, record as much information about the incident as possible and report it. The CBP is responsible for administering the Border Patrol and Customs and Border Protection Officer exams for those candidates interested in becoming border patrol agents. WASHINGTON – U.S. Customs and Border Protection (CBP) issued five Withhold Release Orders (WRO) today on products from the People’s Republic of China (PRC).The products subject to the WROs are produced with state-sponsored forced labor in the Xinjiang Uyghur Autonomous Region, where the Chinese government is engaged in systemic human rights abuses against the Uyghur people and other … If you are unable to find the information you need, the CBP Information Center is open Monday-Friday between 8:30 a.m. and 5 p.m. Eastern time. For the latest health information, visit CDC.gov. This contact information is only for notice required pursuant to litigation with the Agency or its personnel in their official capacity. Please read CBP's COVID-19 updates. ET. Should you require any assistance with this application, or have any questions not addressed in the content below, please contact us at: IPRRQuestions@cbp.dhs.gov For additional information on the e-Recordation program not answered by the FAQs below, see … There's more to this job than "Anything to declare?" The table below provides contact information for various agencies that can assist you with your cross border travel questions or comments. whether you should be admitted to the United States. (4) Live chat and email support for questions about the ESTA process and Visa Waiver Program. Send us an email through our support portal at help.cbp.gov. Procedures for service of summonses and complaints as well as subpoenas for actions against the Agency or its personnel in their official capacity. 1300 Pennsylvania Avenue N.W., MS: 1345. Your username is the email we have on file. IPL/CBP INFO Center. First, you’ll want to write the CBP Ombudsman at this address: US Customs and Border Protection P.O. CBP Releases Trade and Travel Fiscal Year 2020 Report, Agency Adapts to Secure and Facilitate Essential Trade and Travel amid Pandemic, July 20-22, 2021 | Registration Coming Soon, Skip the Lines, Join a Trusted Traveler Program. The purpose of the broker license examination is to “determine the individual’s knowledge of Customs and related laws, regulations and procedures, bookkeeping, accounting, and all other appropriate matters, necessary to render valuable service to importers and exporters.” (19 CFR 111.13(a)). Please refer to the Sign in Questions on the Frequently Asked Questions page. Customs and Border Protection agents are on the front lines of guarding the country against illegal … CBP provides security and facilitation operations at 328 ports of entry throughout the country. 1300 Pennsylvania Avenue N.W., MS: 1345. If you have specific questions or concerns regarding your polygraph examination, please contact the Credibility Assessment Division at iacadscheduling@cbp.dhs.gov or address correspondence to 90K NE, Suite 600, Washington, DC 20002. "'Cause at the end of the day, yes, we're facilitating travel and trade, but we have people who want to harm us and have ill will," says Sunderhaus, … Customer Service U.S. Customs and Border Protection. Within a few seconds, you will receive a CBP receipt with an encrypted barcode. (Exam topics typically include: Entry; Classification; Trade Agree… The Customs and Border Patrol (CBP) Entrance Exam takes 46 hours to complete and consists of four different sections: logical reasoning, arithmetic reasoning, writing skills, and work style (personal assessment). For I-94 information assistance, please see the "What can I do if I feel this information is incorrect?" In your letter include not only all your information — name, address, phone and GOES ID number — but also explain the situation in detail and why you believe you should be approved.
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